Syllabus Information |
Fall 2024
Sep 19, 2024 |
|
 |
||
 | Use this page to maintain syllabus information, learning objectives, required materials, and technical requirements for the course. |
| LOG 3183S - SCF: Customer Svs Ops (ES) |
|---|
|
Associated Term:
Fall 2024
Learning Objectives: • Order management cycle and process • Effective customer service • Customer returns process and metrics • Customer relationship management • Service performance measurements • Key steps in the customer lifecycle Required Materials: Computer with speakers to access online content. Technical Requirements: Access to online course content and optional reading materials for 6 months from date of registration. |
| Return to Previous | New Search |
|