Syllabus Information |
Fall 2024
Sep 19, 2024 |
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| ESL SP39L - Global Supply Chain (38) |
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Associated Term:
Fall 2024
Learning Objectives: Define supply chain management – flows, metrics, frameworks, goals, and organizational structures Describe the various types of information systems and technology currently used in the supply chain Describe how teams work together to create successful customer relationships Summarize the customer satisfaction model Discuss the difference between internal and external customers Explain the difference between manufacturing and service operations Recognize the steps in the procurement process Understand that there are different types of buyer-supplier relationships Define the concept of strategic sourcing Explain why it is important to consider the total cost of ownership when making purchases Categorize the different types of demand patterns Discuss the importance of S&OP in the integrated supply chain List several KPIs for successful inventory management Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes) Understand how different areas of product transportation affect the overall success of companies Identify the challenges in establishing efficient and effective transportation processes within industries Determine which modes of transportation are more cost effective in given situations and why Demonstrate metrics used to measure transportation service quality and efficiency Required Materials: None Provided Technical Requirements: None Provided |
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